The person I sent a card to never received it. What should I do?

When you send a card, you will automatically get an email from us letting you know your card was delivered successfully. If you get that email but still think your recipient didn’t receive a card, they may have just not opened the card or let you know they got it.

Sometimes, however, an e-card will fail to reach the intended recipient for any of the following reasons:

  • The email address was entered incorrectly.
  • The e-card ended up in the recipient’s junk mail folder.
  • The e-card was treated as spam by some email filtering software and was placed in quarantine.
  • The recipient’s email software has an opt-in feature which filters legitimate senders of email. The recipient must then select you as a legitimate sender of email in order for them to receive your e-card.
  • The recipient’s inbox may be full and unable to accept new messages.
  • The recipient’s email server may be inoperable for a period time.

Did this answer your question? If not, please review all our Frequently Asked Questions before submitting a question via email. All email inquires can be sent to [email protected]. Please include your email address in the body of the message.

Send free ecards from the largest online Christian greeting card website, CrossCards.com! Search thousands of online greeting cards for birthday, holiday, anniversary, love, funny, just because, Scripture, and many more! Our collection of e-cards have inspiring and encouraging messages. Free egreetings from CrossCards.com lets you send free electronic cards right to the email inbox of your friends and family. Sign up for a free CrossCards.com account to use features like - import contacts and address book, track sent and received ecards, set personal calendar reminders for birthdays, anniversaries, and special dates, and bookmark your favorite free ecards! Brighten someone's day by sending an online ecard today from Christian CrossCards.com!